Returns & Exchanges

At NOMI Jewelry, we want you to love your new pieces. If you are not completely satisfied with your purchase, we offer a 30-day return policy for all unworn items in their original packaging.

1

Initiate Your Request

Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.

2

Prepare Your Package

Carefully place the jewelry in its original NOMI gift box and secure it inside a padded shipping mailer to prevent damage during transit.

3

Ship It Back

Download and print your prepaid shipping label from the portal, attach it to your package, and drop it off at any authorized courier location.

4

Receive Your Refund

Once our quality control team inspects your return, we will issue a refund to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing